Careers at Creative Homes

Careers at Creative Homes

Junior New Home Sales Specialist

This role is a great opportunity for a talented individual looking for an opportunity be trained and grow a New home Sales career as a New Home Specialist.New Home Experience NOT required. Training will be provided.

In this role, the Junior New Home Sales Specialist will assist the New Home Specialist in the sale of residential homes to potential buyers. The position will be responsible and accountable to perform specific duties associated with the New Home Specialist position.

Responsibilities:

  • Utilizes sales and marketing resources in order to achieve the sales and closing goals for community
  • Actively drives traffic through initiating follow up phone calls to previous traffic and coordinating/hosting public and broker events
  • Promptly meets/greets prospective customers and collects completed registration cards from every customer
  • Actively tours prospective customers through the various home sites/lots to familiarize them with the community layout.
  • Ensures that prospects understand where the home will be built, where property lines begin and end and where neighboring structures will be located.
  • When visiting home sites/lots, ensures models are appropriately secured and proper signage indicating estimated return time is placed on the model entrance door
  • Engages in the company’s defined selling process during product tour to deliver effective sales presentation.
  • Actively seeks to close prospective customers by asking multiple closing-related questions during presentation, including confirmation of return visit
  • Sells the benefits of the community, reputation of the company and the quality and design of company products, construction and service.
  • Understands the power of the company’s brand and the unique customer value proposition in assigned communities
  • Effectively communicates the key differentiator touch points as to why the customer should purchase a home from Creative Homes versus other builders
  • Explains benefits of home design, construction quality and other features that are showcased throughout the homes
  • Effectively discusses and explains the homebuilding and home buying process to customers in such a way that the customer feels knowledgeable and comfortable with the various touch points
  • Help setup sales documentation for prospective customers, including filling in information required to complete the company’s form of purchase and sale contract; to be presented to customer by New Home Specialist
  • Performs all necessary follow-up to ensure successful closing of sales
  • Works collaboratively with other departments, teams and individuals, both inside and outside the company, to ensure that the entire process is seamless from set up of model homes to close of sale and delivery of homes
  • Proactively communicates and responds in a professional and timely manner to all external and internal stakeholders (managers, real estate brokers, homebuyers, etc.)
  • Informs management of opportunities, problems, progress and support needed, and works with New Home Specialist and to quickly and appropriately resolve issues
  • Assists with the New Home Specialists backlog, maintaining strong lines of communication with customers post purchase decision
  • Helps resolve any issues or problems with customers to keep the process moving forward in concert with the New Home Specialist
  • Helps coordinate broker previews, promotional events at assigned communities, etc. Inputs, updates, and effectively utilizes data in the company’s Customer Relationship Management (CRM) system (or other systems as required by management) to drive sales activities in assigned communities
  • Prepares weekly update reports of prospective customer traffic to management
  • Develops knowledge of competitor policies, programs, pricing and products, as well as consumer demographics, in an effort to better define key differentiators for his/her assigned communities and provides helpful information to management
  • Helps monitor and shop competitive products for the New Home Specialists


                                                                                                                         Qualifications:

  • Minimum of 1-2 years previous sales experience preferred NOT require, will train right candidate Bachelor’s degree preferred
  • Must be able to work weekends
  • Proficient in Microsoft applications, including Word, Excel, and Outlook Knowledge of sales programs, policies and procedures
  • Current working knowledge of homebuilding and the residential real estate industry
  • Must be able to prepare, plan and deliver clear and persuasive sales presentations.
Want to Join Our Team?

Creative Homes offers a competitive compensation package and excellent benefits. If you enjoy a fast-paced work environment that strives for delivering an unmatched customer experience. If you are ready to join our award-winning team, please send your resume and application to jobs@creativehci.com
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Hear From Our Homeowners

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Creative Homes put together our dream home! We were so nervous about the process and making the wrong decisions, but they were there to make everything turn out perfect. We even got to customize our floor plan and it turned out fantastic. They went above and beyond to make our needs met! A special shout out to Eric Ostlund that we can't thank enough for being there for us during the entire process! He was great to work with and made sure we could be a part of the entire process. We would highly recommend Creative Homes and their entire great team to anyone looking at building a home.

Keandra
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It has been four months since we have moved into our home and I cannot put into words how thankful we are that we built with Creative. They’re the type of company you feel like once you move in you want to invite over for dinner and drinks once a month! The entire process from writing an offer to closing on the home was seamless and we loved working with their preferred lender! I think what put this company over the top was the warranty process. With the increased new construction sales year over year, many people who purchase new construction complain about the lack of availability subcontractors have because they have become so busy.  In conversation with other friends and family who have built new construction with other companies, I truly believe that Creative is unique in that! I cannot recommend them enough!

Gemar Family
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Our first home building experience was with Creative Homes and it could not have gone better. Every step along the way was great. From the initial conversations and choosing our lot and floor plan, to our design meeting and the actual build itself Creative's team made us feel at ease and went above and beyond. We felt like they truly cared and looked out for our best interests. They even finished early for us which was so appreciated as we were expecting twins a few weeks later! We would highly recommend Creative Homes to anyone looking for a home builder.

Nick & Jenny
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I never believed my husband and I would build a house together and have such a wonderful experience. We always heard what a nightmare building a home can be; the problems, delays, budgets skyrocketing and God forbid a possible divorce. Well, I am here to say that building our "Dream Home" with Creative Homes went smoothly from start to finish. Our home turned out beautiful. It is exactly what we wanted for our retirement years. I got my shiplap, screened in porch and gourmet kitchen and my husband has all the storage space we never had before. I could go on and on but I will just add that I am extremely happy we chose Creative Homes as our builder and would definitely recommend them to anyone considering building a home!

Ann & Jim
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If you are thinking about building a home with Creative do it! The entire process and team has been outstanding. Everyone warns you about how awful building a house is, with Creative it has been nothing but a turn key easy process. Their team is best in class.

Mike & Bridget
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