Ask Austin  651-333-4181 Main Office  651-289-6800
Ask Austin  651-333-4181 Main Office  651-289-6800

Design Studio Specialist 

The Design Studio Specialist will be responsible for assisting customers with option selections for their new home. The position will have a direct impact on the offerings and upgrades offered in the studio including beautiful selections like flooring, countertops, cabinets, and more!  It’s a design dream come true.  The Design Studio Specialist will also engage in customer follow-up and upgraded option sales, facilitate all necessary paperwork associated with a selections appointment, and maintain a positive, friendly attitude. As one of the faces of the company, you will have a direct impact on a customer’s home buying experience.  All responsibilities are to be execute din a manner consistent with the Core Values of Creative Homes. 

Responsibilities will include:

  • Assist homeowners, through face-to-face Selection Meetings, phone and e-mail correspondence, in making pre-views and final selections for their new home, while adhering to construction timeline.  Schedule and confirm appointments in a timely manner.

  • Maintain and organize Selection documents as well as appropriate product literature for customers.

  • Develop an understanding of each customers’ needs and how those needs align with Creative Homes’ product and option offerings

  • Achieve maximum upgrade selection from every new home buyer while staying within the parameters of the buyer’s financial capability

  • Work directly with purchasing department on price out of custom requests

  • Facilitate Design Studio documents as it pertains to the purchase of a new home

  • Work alongside and provide support for other Creative Home associates to deliver 100% customer satisfaction

  • Professional customer service for customers calling and visiting the Design Studio

  • Ability to work in various roles that include interacting with internal and external customers

  • Entering customer information/selections into computer system

  • Prepare and finalize selection package that includes drawing details for CAD department

  • Meet vendors to review new product offerings

  • Assist with other duties as assigned

Candidates will need to Meet the Following Qualifications 

    • Must enjoy working in a fast-paced environment, have the ability to proofread and edit, and can complete projects in a timely manner. Job requires excellent written and verbal communication skills, strong organizational skills with attention to detail and follow-through. Must have the attitude and ability to adjust to rapidly changing priorities and be able to prioritize multiple tasks simultaneously with a professional, positive demeanor.

      This is a fast-paced opportunity, and each day is different! As a Design Studio Specialist, you must thrive on turning concepts into reality, have a proven ability to communicate effectively with challenging customers, and possess a genuine passion for design.  Note: This position requires willingness to work flexible hours in order to accommodate customer schedules and project deadlines.

    • Education and/or Experience

      Works mostly in an office setting, a minimum of five days per week, including Saturdays if required. Must have a minimum of a high school diploma, 2+ years of administrative experience to senior management. 

  • Knowledge, Skills, Abilities

  • Outgoing, friendly personality; excellent interpersonal skills

  • Knowledge of new home construction process and products preferred

  • Prior residential selection, interior design, sales and/or operations experience preferred

  • Excellent written and verbal communications skills

  • Ability to handle customer complaints and recurring problems, and bring to resolution

  • Ability to establish priorities, work independently, and proceed with objectives

  • Ability to work well in a small group/team setting

  • Proficiency with Microsoft Office products and ability to learn/utilize industry software


Want to Join our Team?

Opportunity awaits at Creative Homes as a Design Studio Specialist! Submit your application and resume today if you want to work for a great company, offering a wide variety of opportunities for career growth in a desirable real estate market!

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This description outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associates.


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