Discover Our Process

We believe in a Quality Process: By use of systems, process, and great people, we consistently deliver a better built, brand-new home. Designed to provide you with an unmatched customer experience before, during, and after the construction of your brand new home, learn more about what happens at each step of our process below!

Sign the Purchase Agreement

This is where you buy your Creative home! By now you should have selected your desired floor plan and homesite within the community. Your New Home Specialist will walk you through each step of this purchase agreement to help you understand everything that is being covered. At this point, everything becomes official and the process begins! 

Earnest Money Check

When you sign your purchase agreement, you will submit an earnest money check to the New Home Specialist. This simply represents that you are ready and willing to move forward and allows us to get started on your plans.

Structural Review & Sign-off

After your New Home Specialist receives your preliminary set of plans, you will have a structural review meeting with your New Home Specialist to review your plans. This is where you will review all of your selected plan options and review the structure of your home! Once everything is good to go, you will then approve on the plans for your home!

Apply for Financing

After signing a purchase agreement, you will have 30 days to receive a pre-approval letter from a lender of your choice. At Creative Homes, we have three preferred lenders that we work with: Waterstone Mortgage in Woodbury, Union Home Mortgage in Lake Elmo, and Tradition Mortgage in Woodbury. Your lender will be involved throughout the construction of your home, to ensure your financing is squared away prior to close.

Design Studio Appointments

Your Design Studio Specialist will contact you shortly after you sign off on your plans to schedule your Design Studio Appointments. Our Design Studio Specialists are ready to guide you through personalizing your brand-new Creative Home in our design center in Woodbury! Your first Design Studio Appointment will be roughly 4 hours with a second follow up meeting lasting around 2-3 hours. Please make arrangements for childcare during these appointments.

Homeowner Pre-Build Orientation

Prior to breaking ground on your homesite, you will meet with your New Home Specialist and Neighborhood Builder to verify your plans and homesite survey. This is a great opportunity for you to ask questions about the “nuts and bolts” of your home and to understand the construction process.

Pre Dry-Wall Tour

Prior to the installation of your mechanical systems such as your electrical, heating, cooling, and plumbing, you will go on a Pre-Drywall Tour with your Neighborhood Builder. At this meeting, you will verify the location of the outlets and switches in your home.

Visiting Your Home During Construction

You are welcome to visit your homesite accompanied by your Neighborhood Builder or New Home Specialist throughout the construction of your home. At Creative Homes, safety is our number one priority, so we ask that you always wear close toed shoes, and a hard hat which the Neighborhood Builder or New Home Specialist will provide you when necessary. Please do not enter your home without a Creative Homes representative with you.

Closing Date Scheduled

As the completion of your new home nears, we will contact you to schedule your closing date. Our goal is to provide you with a closing approximately 30 days prior to completion.

Welcome Home Orientation

Your Welcome Home Orientation is an introduction to your new home and its many features. During this Orientation, we will:

Demonstrate the features of your new home.

Verify that your selections are installed per plan and identify corrections that need to be addressed, if any.

Review our Warranty Process including discussing the 60-day & 11-month check ins.

Closing on Your New Home

This is where you become Creative Homes homeowner! At the closing table, you will be handed the keys to your new home! We will guide you every step of the way through the signing process and work with your lender to help you understand what you will need to bring to the closing table. From this point on, Welcome Home to your brand-new Creative Home!

Follow Up Survey

60 days after you close on your new home, you will be sent a survey form a third-party survey company called Constellation Homebuilder Systems. Please take time to fill out this survey as it provides us with important information on how to continue to improve our business to provide you and future homeowners with an unmatched customer experience.

Warranty Check-Ins

We will contact you to schedule a warranty check in within 60 days after closing, and 11 months after closing. During these check ins, we will review your home, and address any concerns you may have, if any, regarding the warrantable items of your home. Please reference the Limited Warranty Manual to understand our Warranty. You can also review our warranty here.

The Creative Homes

Design Studio

This is where you will make decisions for your new home from faucets to flooring to tile and everything in between to truly personalize your home. With the help of our Design Studio Specialists and your New Home Specialist, we provide you with opportunities to personalize both the structure and selections of your home. Your Design Studio Specialist will reach out to schedule your two Design Studio Appointments. In the meantime, feel free to browse our Facebook, Instagram, Pinterest, and Houzz pages to find inspiration for your new home.
Get Inspired


Visit the Design Studio
Creative Homes Design Studio
Creative Homes Design Studio
Creative Homes Design Studio

Hear From Our Homeowners

Creative Homes Testimonial
Testimonial

I cannot express how happy we are with the overall experience we have had with Creative Homes. Back in February of 2019 we were frustrated and feeling hopeless. We looked at probably 20 different homes that just didn’t feel right. We were looking for our forever home... We have now been in our home since October 30th and everyday my husband and I say “we love our house”. Everything from the flooring to the fixtures turned out better than we could have imagined. From the beginning to the end Creative was there for us every step of the way! We are so grateful to Creative Homes for building our dream home!

Defore Family
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Creative Homes Testimonial
Testimonial

Our first home building experience was with Creative Homes and it could not have gone better. Every step along the way was great. From the initial conversations and choosing our lot and floor plan, to our design meeting and the actual build itself Creative's team made us feel at ease and went above and beyond. We felt like they truly cared and looked out for our best interests. They even finished early for us which was so appreciated as we were expecting twins a few weeks later! We would highly recommend Creative Homes to anyone looking for a home builder.

Nick & Jenny
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Creative Homes Testimonial
Testimonial

We visited Creative Homes after seeing 3 other builders, and over each of the previous, we didn’t feel that our situation was being taken seriously and having kids around appeared less than desirable. Then, we walked into Creative Homes and immediately walked into a welcoming environment. Our kids were addressed individually instead of being simply ignored or considered a nuisance. It didn’t take long for us to decide “this is it”. After the initial meet-and-greet, each following meeting (always with the kids!) was very welcoming, and the process of selecting our properly and home was as smooth as could be! If I had to go through the process again, I may choose a different home, but would definitely pick the same builder!

Eric & Pom
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Creative Homes Testimonial
Testimonial

We love it from top to bottom inside and out!!! Thank You!! Creative Homes has been fantastic to work with, they have made it a breeze purchasing a new home. Every single person I’ve met from Creative Homes has been a pleasure to meet and they are very friendly and knowledgeable.

Dennis
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Creative Homes Testimonial
Testimonial

It has been four months since we have moved into our home and I cannot put into words how thankful we are that we built with Creative. They’re the type of company you feel like once you move in you want to invite over for dinner and drinks once a month! The entire process from writing an offer to closing on the home was seamless and we loved working with their preferred lender! I think what put this company over the top was the warranty process. With the increased new construction sales year over year, many people who purchase new construction complain about the lack of availability subcontractors have because they have become so busy.  In conversation with other friends and family who have built new construction with other companies, I truly believe that Creative is unique in that! I cannot recommend them enough!

Gemar Family
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